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Providing Moving & Storage Services In the Philadelphia and surrounding counties for over 25 years.
Tips & Helpful Moving Info
1. Check List For Moving Day
Print this moving tips checklist and check off tasks as you get them done. Some of these items should be done before the big day. This will save you time and make your moving day practically stress-free.
Before the Big Day
Essentials to Pack the Night Before and Keep Handy
Finally, the Big Day is Here
Welcome to Your New Home
Get rid of unnecessary clutter. Host a garage sale or donate goods to your favorite charity. Dispose of as much trash as possible before the big day.
If you are doing your own packing, make sure you label everything in detail, including the contents of each box and the room to which they belong.
Remember to empty all of your drawers.
Aspirins and pain relievers
Basic cleaning supplies and paper towels
Box cutter or knife
Change of clothes
Coffee maker or instant coffee and tea
Disposable plates, cups and eating utensils
Extension cords and batteries
Medications and eyeglasses
Plastic Trash Bags
Screwdriver, wrenches, and hammer
Tape and dispenser
Toiletries (soap, shampoo, razors, etc)
Toys and games for the kids
Get a good night’s sleep and have a hearty breakfast.
Do not pack valuables such as cash, jewelry and important documents. Keep these items with you.
Remove obstructions from any walkways, and driveways.
Move potted plants and planters from front porch.
Remove all rugs, and door mats
Remove all low hanging items.
Arrange for someone to take care of the kids and pets during the move.
Be present to answer any questions the movers may have.
Carefully read the bill of lading, ask questions as needed, and obtain a copy.
Accompany the driver as your inventory is prepared. Ask questions and obtain a copy before the driver leaves.
Review all paperwork with your driver before signing.
Exchange contact information with driver.
Check for damaged or missing items and note them before the departure.
Keep water, soda and snacks on hand for movers. Designate a bathroom for their use.
Your movers, are working hard, if it’s lunchtime, some pizza for them would be much appreciated.
Let your movers know about items that require special handling.
Ask for the truck’s departure time.
Perform a last sweep of the apartment / house: look through all closets, shelves, cabinets, and walls. Check in the garage, attic, crawlspace, storage unit and under the stairs.
Create a central floor plan or label rooms so items arrive in the right place.
Sit back and relax. Let the Keystone professionals make your apartment / house a home.
Have your credit card or certified check ready to pay the movers during unloading.
For tips, 15% to 20% is a standard tip if you are happy with your movers. You can add the tip to your credit card bill. If you want to tip in cash, keep money on hand and give it to the foreman who will divide it amongst all the members of the crew.
2. Important Info For Your Moving Day
Below is a list of some frequently asked questions and other additional information to help you get ready for your move.
How much should you tip?
Do I have to empty my drawers?
Proper Packing and Pressed Wood Furniture
Jewelry, cash and high price collectibles
How and When to Make Your Payment
Your Means of Transportation
What is Travel Time?
How Much Should You Tip?
As in other service industries, gratuity is customary. When your move is finished, Keystone recommends giving a gratuity of 15-20% of the total cost of your move to the movers. If you prefer, you can give the entire gratuity to the foreman who will distribute it to the team. You can pay the tips to the movers in cash, or you can add it to the credit card.
Do I Have To Empty My Drawers?
Whether you choose to pack yourself or choose to have Keystone pack for you, the contents of all drawers must be packed. Items cannot be moved within the furniture because the contents can damage the inside of the furniture and make the furniture much harder to move.
Proper Packing And Pressed Wood Furniture
Keystone cannot control whether proper packing methods are used on boxes packed by the customer, and liability is limited where allowed by law. In addition, furniture made of pressed wood often sold by Ikea, Staples and others are not designed to be moved and keystone cannot be held responsible for damage to these items.
Jewelry, Cash And High Price Collectibles
Keystone will not carry and/or be liable in any way for the loss or damage to currency, precious stones, documents, stamps, securities, or jewelry. Any items of extreme value should be moved separately by the customer.
How And When To Make Your Payment
Payment should be made prior to unloading. For hourly rate jobs, the amount of time to unload is an estimate, and is usually very close to the actual and can be adjusted at the end. Keystone accepts Cash, Certified Check, Money Order, MasterCard, Amex or Visa. If you are paying by credit card, the card used for payment must be presented to the foreman for processing. DO NOT PACK YOUR CREDIT CARD!
Your Means Of Transportation
While it is fun to ride in our moving trucks, our insurance company prohibits us from giving rides to customers. Therefore, please arrange your own transportation from your origin to your destination.
There is a minimum charge, which is based on the day of the month as set forth below:
Off Peak (4th – 26th): A minimum of 2 hours labor time plus 1 hour travel time.
Peak (27th – 3rd): A minimum of 3 hours labor time plus 1 hour of travel time.
What Is Travel Time?
Travel time is calculated as the time it takes for our crew to arrive at the origin address, plus the time it takes the crew to get back to our office from the destination address. Travel time is set prior to the move and does not change even if our crew is stranded in traffic or due to inclement weather. Driving between the origin and destination is considered billable labor time and has been factored into your quote.
If you have a binding price for your move, then it includes the cost of tolls. If your move is based on an hourly rate, the cost of tolls is in addition to the labor and materials.
3. The Top 10 Of Moving
1. “Why Keystone?”
We have nearly 25 years of experience in moving Philadelphians across the city and across the country. Most importantly, our responsibility, reliability and accountability to you, the customer, has made us one of the most popular choices for Delaware Valley residents on the move.
2. Not Use A Moving Company Without Checking BBB.
Check with friends and neighbors as well as with the Department of Transportation to find out all you can about any Philadelphia moving company…
3. Use A Local Mover.
As a local mover, Keystone performs the same services as a nationally franchised carrier but at less cost.
4. Know The Difference Between A Guaranteed Price And An Hourly Rate.
Know that Keystone is the only Philadelphia mover that allows you, the client, to decide whether you want to pay by Guaranteed Pricing (“Flat Rate”) or by Hourly Rate.
5. Request An On-Site Estimate.
Our sales representatives can give you an accurate cost tailored to your particular move.
6. Remember The “Off-Peak” Days And Keep Them Holy.
Moving at the end of the month and on the 15th of the month is practically a sin. Why? You can save a lot of money by moving at off-peak times.
7. Allow Keystone To Do All The Packing.
We’ve been leaders in the moving industry since 1991. We’re professionals, we handle your belongings with the utmost care, and we’re fully insured.
8. Ask keystones About Our Unpacking Services.
We will empty and discard your boxes for you. You’ll be able to get busy living within one day of your move.
9. Take Advantage Of Our Storage Facilities.
To make it easy for you, we will store your belongings in one of our secure storage facilities if you prefer.
10. Obtain Third Party Insurance.Or Check Homeowner Coverage.
It always makes sense for customers to have third party insurance. Since Keystone does so many moves and has so few claims, Keystone customers receive an automatic discount with Full Coverage.